Global Luxury Suites at The Arches

This place was pretty nice. Room was clean and very spacious. I did not have any problem with my entrance/access code, you do need to read over all the check-in instructions carefully. A little tricky walking the area with the roadway next door (needed to walk up a block to get around). Super close to the subway station.

i noticed it had tons of bad reviews & i almost didnt book here because of it but I wanted to leave a positive one, because my experience was a good one. Pros: Price: couldnt beat it, compared to what it cost to stay in the city, for most places for a train ride pass $34 We saved thousands so we could spend money on other attractions not lodging. Access: The directions to access the hotel were very clear and though there is no concierge desk, we had no issues getting to our room. easy subway access ~ 6 minute walk. Comfort: It was very spacious and clean. considering what space you get in the city this was a big win. Not only were rooms big enough for 4 adults, there was a small kitchenette for our snacks and left overs which was nice. Cons: Time: If you're seeking to spend a lot of time in the city as we did, it is a bit of train ride, plan for 30 minutes to NYC attractions and 50-1 hour minutes to brooklyn/ china town/ little italy area. But to that train stations are only about 6-7 ,minute walk from the hotel. so it was doable. location: ... eh, i felt safe overall, the area is a little run down so not a place im going to stroll through for sight seeing but not dangerous. communication: I did make a request for more towels and never received them, it would be nice to have better access for replenishing toiletries. overall, I do think this was a good hotel and safe and clean stay for anyone who doesnt want to spend all their money on lodging. :)

Me and my wife spent New Years in New York. And I found this place. After reading some many bad reviews I started not to book. Only 2 problems we have was the lock in code. But after calling customer service that was fix. But parking is not so great if you in big body suv. That parking in the back was no no for us. So we took our chances on street parking. Clean rooms. Very clean inside.. peaceful.. definitely book again. Just be parking on the streets.

The room was cute and cozy for 2 ppl. It had a mini fridge with a small freezer compartment, a microwave, a cabinet that had bowls and utensils (forks and spoons), glasses (regular drinking, coffee mugs and wine), a welcome bag that had microwave popcorn, dish soap, laundry detergent and some other things. The bathroom was nice and had plenty of towel sets sealed in bags (extras also in the closet). Has a big flat screen TV you can log in to whatever apps and watch TV. The only thing was the patio wasn't as clean as it should be. This hotel they avoid you seeing and bumping into people. I think they should do better run throughs of the rooms after checkouts because the patio floor had a lot of bugs on it as well as dirt. Otherwise the stay was decent and quiet.

I realize there are some negative reviews below, but in my experience working with Global Luxury Suites, I found it to be a wonderful experience. My daughter and I were visiting New York for the first time. We weren't sure where to stay. This location is just on the border of Manhattan and the Bronx. It's currently under heavy construction, but don't let it deter you from staying here. The rooms are quiet, clean, and accommodating. We had clean sheets, towels, and toiletries. While it states, there is a kitchen, it's more of a kitchenette. It is stocked with a basket that contains soaps, sponges, and other things to wash the dishes, which I found to be a nice touch. There are a few other amenities in the building, such as a spa, meeting room, and office area if needed. I wouldn't need them for this stay. Positives: Clean Rooms Clean Grounds Amenities Got Showers Good location to the subway. The 4 and 6 will take you anywhere you need if you a tourist. Such as Manhattan, Times Square, The Met, Central Park and Natural History Museum Price compared to other New York borough's for lodging. Check in is smooth. Keys are digital locks. Phone app available for check-in. Two great local restaurants one is the beatstro and maisonette. Cons: The neighborhood may be considered a bit rough to outsiders but I haven't felt unsafe. Other non city dwellers may feel uncomfortable. Construction

I was hesitant to book this place with all the negative reviews, however that didn't reflect our stay at all. We had all the check-in instructions before we arrived and got in easily. The room was really clean and the bed was really big and comfortable. The walls were slightly scuffed but that didn't impact the stay. The only downside really is that the Bronx is quite far out in NYC, you are well connected with a nearby sub station but we ended up spending more on taxi's coming back in the night. Would recommend as good value for money.

Fine hotel with a clean room. The reviews online prepared us for something very bad, but it's not the case. We had a perfectly good experience. You get what you pay for, and what you pay is not a lot for NY. Check-in and all other contact is not with a front desk but through email and/or phone. I get that this can be unsettling when something does go wrong. For us, it was all fine. The room we had (313) was neat and tidy and had a large balcony and kitchenette. There are some complementaries like coffee, a sponge etc. There is also tea, but no kettle and there was no soap or shampoo. For light sleepers, buy some earplugs and take a sleeping mask. Our room was right in front of a train track and storage yard with floodlights (on all night). The curtains will let trough light. Again, no issue for us, but be aware if you are sensitive for this. It's located in a newly developed part of the South Bronx, which is a multicultural neighborhood. The area is not that tidy or clean, but it's safe. Everyone is just minding their own business. The place is situated near two subway stations (<10 min walking), that can take you to Harlem, Manhattan and Brooklyn. Most sights are half an hour away by public transport + walk to and from stations. There are a couple of lovely bars, coffee places and restaurants around. Overall, perfectly good hotel when you don't want to spend ridiculous amounts of money and if you accept Central Park is not on your doorstep.

I was there last night and I can say the room was clean and balcony was ok . The only thing I didn’t like that the room was hot and I try to look for so I could have relax better. The second part was I couldn’t watch tv at all . The remote didn’t work so I was disappointed because I had to us my phone to watch tv .